Contact us

Please use the address that fits your reason for writing — it reaches the right people fastest. If you are reporting something urgent about a member or a piece of content, use the in-app report button as well, which puts it straight into the moderation queue.

Member support

Account help, billing questions, cancellations, refunds, technical problems, or anything else about using DCZ.

support@desicouplesz.app
Typical response: within 2 business days

Privacy & your data

Access, correction, deletion or portability requests, and any question about how we handle your personal data.

privacy@desicouplesz.app
Typical response: within 30 days, as required by GDPR/UK GDPR

Copyright / DMCA

Notices of claimed copyright infringement and counter-notices. See our DMCA policy for what a valid notice must contain.

dmca@desicouplesz.app
Typical response: within 2 business days

Security vulnerabilities

Responsible disclosure of security issues. Please report before disclosing publicly, and never download or retain member content to demonstrate a problem.

security@desicouplesz.app
Typical response: within 2 business days

Compliance & law enforcement

Legal records requests, law-enforcement enquiries, preservation requests and regulatory correspondence.

compliance@desicouplesz.app
Typical response: within 5 business days

Postal address

DCZ Media Holdings LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States

DCZ Media Holdings LLC is the contracting party, the data controller, and the custodian of the records DCZ is required by law to keep.

Urgent safety concerns

If you believe someone is in immediate danger, contact your local emergency services first. To report content involving a minor, or non-consensual content, email compliance@desicouplesz.app and use the in-app report button. Reports of this kind are prioritised above everything else.

See also: Terms · Privacy · DMCA · Record-Keeping Statement